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What’s the Difference Between Sympathy and Empathy?
People always confuse sympathy with empathy, but they are vastly different concepts. At a high level, sympathy is about using common ground and...
Heal Strained Relationships: 4 Tactical Empathy™ Techniques for Negotiation Success
You may believe you deal with many different personality types in your personal and professional life. What steps do you take to make yourself more...
Fairness in Negotiations: 3 Myths That Hold You Back
“In life, you don’t get what’s fair, you get what you negotiate.” - Chris Voss
When Crisis Strikes: How to Use a Tactical Empathy Approach
When it comes to our negotiator personalities, I find that we take on traits of different personalities particularly as we get older. I’m an...
What You Need to Know About Tactical Empathy®
Tactical Empathy® is all about understanding the other side. It doesn’t mean you feel how they feel—just that you can gain valuable information so...
Your 1 Way to Becoming Extraordinary: Harness Real Empathy
There’s no question that everyone has some understanding of empathy. Your first instinctual reaction to the title of this article was probably...
5 Ways Tactical Empathy Can Assist You In Getting What You Want
Why do some people appear to be more persuasive than everyone else? Contrary to what you might think, the ability to gain influence in a negotiation...