The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing their decision-making.
To get there, it’s critical to sharpen your social and emotional intelligence skills.
After all, you always want to be in a position where you can tell your counterpart that you understand exactly what they’re thinking. Ideally, you should be able to vocalize their thoughts from their perspective so perfectly that they have no choice but to respond with the two magic words: that’s right.
Once you’ve reached that point, the deal closes itself.
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