Infographic: The Black Swan Group's Negotiation 9™️️️ (N9™️️️)

By Sandy Hein | April 27, 2021

Negotiation is a science as well as an art. When you have all the right ingredients, magic can happen. The Black Swan Group’s negotiation concepts all boil down to nine crucial skills, the Negotiation 9™ (N9™).

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How to Separate Needs vs. Wants in a Negotiation

By Milton “Troy” Smith | April 12, 2021

In every negotiation, each side has things they need to have and things they want to have. 

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Don't Sell Yourself Short! 5 Ways for Women to Get Equal Pay

By Sandy Hein | March 22, 2021

When you’re hired as a police officer in the public sector, you get paid the same whether you are a man or a woman. Compensation is largely based on experience.

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Why Negotiation Training is the Best Investment for 2021

By Derek Gaunt | March 08, 2021

These days, people aren’t going to conferences and in-person events anymore, and it appears as though that will remain the case for the foreseeable future. 

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4 Ways to Get Everything You Want in a Contract Negotiation

By Brandon Voss | March 01, 2021

Every negotiator wants the same thing: getting exactly what we want every time we sit down at the table.

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Negotiation Training: The 7 Deadly Sins of Negotiation

By Chris Voss | February 22, 2021

What are The Black Swan Group’s 7 Deadly Sins of Negotiation™ and how can you ensure you don’t fall victim to them? Here’s what you need to know.

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The Most Underutilized Negotiation Skill

By Milton “Troy” Smith | February 15, 2021

The first time I ever handled a hostage negotiation, the whole thing was over in five minutes. I thought that negotiation was easy and that I was a natural.

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How to Teach Your Sales Team to Negotiate Better Deals

By Brandon Voss | January 25, 2021

Whether your sales team is crushing it every month or struggling to reach targets, you can always get better results.

One of the main reasons sales teams don’t reach their full potential is because they bring the wrong tactics to the table.

If your goal is teaching your team to negotiate better deals, here are three lessons you’ll need to get across to achieve that objective.

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Dealing with a Cut-throat Negotiator

By Chris Voss | January 04, 2021

The Black Swan Method™ was originally designed for the cut-throat negotiator. Check out this quick clip to learn how to deal with these folks (and keep reading through to the end of the article for a bonus tip): 

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2 Expert Negotiator Concepts That Have Evolved Since Never Split The Difference™ Was Published

By Chris Voss | November 02, 2020

Accusation Audits™ and Labels™ (more specifically, Asking Labels™) are two expert concepts that have evolved significantly since Never Split the Difference was published. 

Read on to learn how we’re advising our best clients.

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