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3 Negotiation Exercises to Sharpen Your Skills
The skills we teach at The Black Swan Group can help you transform your approach to negotiation. But, just like anything else, the skills are...
5 Ways to Control Your Emotions During Negotiations
Even the most talented negotiators struggle with their emotions from time to time. At the end of the day, emotions are one thing we can’t fully...
Communications Skills: Handling Objections
The best negotiators in the world are great at handling objections. When you find yourself operating in the world of high-stakes negotiations, it’s...
How to Say “No” in a Negotiation
Saying no is the most assertive thing you can do in a negotiation, meaning you should only do it when absolutely necessary. We encourage clients to...
Negotiation Training: When to Walk Away
The Black Swan Group has a saying: It’s not a sin to not get a deal, but it is a sin to not get a deal and waste a lot of time in the process....
Why Is Listening the Key to Active Communication?
Every person on this planet—regardless of where they hail from or their culture, ethnicity, or gender—wants someone else to understand their...
Black Swan Negotiation Skills Training: Quick 2+1™
We start every Black Swan live training session with the same exercise: the Quick 2+1™. It’s our foundational skill set. At the end of the day,...
How to Negotiate Without Saying a Word
Is it ridiculous to think you can negotiate without saying a word? The infamous ratio The Black Swan Method™ teaches is 7:38:55. This means that the...
Black Swan Negotiation Skills Training: Mislabels
The Black Swan Group often recommends using Labels™ to describe emotions that are displayed, verbalized, or implied but not directly articulated. In...
What Type of Negotiation Are You Walking Into?
At a high level, The Black Swan Group believes that all negotiations are the same. Whenever you find yourself in a negotiation, regardless of the...
Negotiation Tips Post-Mortem: How to Identify Your Missteps
Here’s a negotiation tip: The world’s most effective negotiators understand that they can always sharpen their skills and improve, regardless of the...
Becoming a Master Negotiator: Trigger Kindness Moments Everyday
Want to become a master negotiator? Do these two things: Have a list of go-to phrases. Never be mean to someone who can hurt you by doing nothing....