Blog: The Negotiation Edge

When it comes down to it, leadership is leadership, and all leaders should approach it the same way. And yet, women can have a difficult time as leaders, particularly when supervising a group of men.

Keep reading to learn about four characteristics that women with good leadership skills exhibit so you can add them to your arsenal and enjoy better business outcomes.

Leaders are charged with promoting their organization’s mission and getting people to produce. To influence your direct reports to do what you want without a begrudging attitude, it’s essential to employ hostage negotiation tactics and principles every day.

In the world of hostage negotiation, your goal is to influence hostage-takers to surrender. But you don’t just start the conversation by telling them to give it up. Instead, you approach the surrender in a subordinate manner, ensuring you are not viewed as a threat.  Making a concentrated effort so that the hostage-taker knows you see things from their perspective. Only at that point can you begin to accomplish your objective.

When they start new roles, some leaders feel tempted to institute changes right away to make an immediate impact.

Unless it’s an emergency, there is no need for it.

This mindset is born from insecurity. All too often, new leaders enter the mix and are worried about how people view them, causing them to try and make their mark on a new role. They are trying to impress, saying to both superiors and subordinates: Look at me.

Whereas the best leaders can help their teams unlock their full potential, those who fail at leadership doom their teams to suboptimal results, toxic cultures, and overall unpleasantness.

Keep these tips in mind to avoid leadership failure and create an environment that optimizes your team’s productivity.

Many leaders get to the top, think they’ve made it, and stop trying to improve.

The best leaders, on the other hand, understand that leadership is always a work in progress and that they can always sharpen their skills. They understand that toxic leaders are the No. 1 reason people leave their jobs, so they work hard to constantly get better and get their team to trust them more and more.

If your goal is to keep your employees engaged and build a tight-knit team that would go to the ends of the earth for you, cycle through these five steps regularly to keep your eyes on the prize.

In an ideal world, everything would be rosy, and you’d never have to deliver bad news to your direct reports. But there comes a time when every leader needs to give negative feedback or share news the team doesn’t want to hear. The way you approach these delicate conversations will make all the difference in the world.

Even though you’re a leader, you’re still a human being—which means that from time to time, you’re going to make mistakes. That’s just the way it is.

Now, making a mistake isn’t the end of the world—even for leaders. But because of their egos, many leaders fail to admit they’ve made any mistakes at all. They’re afraid of looking weak or being viewed as fallible. For some people, an apology is akin to an admission of incompetence.

When leaders don’t accept responsibility for their own individual shortcomings as well as when the team doesn’t perform the way it’s supposed to, relationships with those around them are damaged. 

Maybe you keep hearing grumblings about how a leader at the company is demoralizing their direct reports. Maybe you keep hearing about a manager who is quick to take credit for team successes—and even quicker to assign blame when things don’t work out well.

Whatever the case, there will be times when you need to deliver bad news to another leader at your organization. When this happens, there are almost no changes in the approach you’d take if you were delivering the same news to a direct report.

Most of us have either been there ourselves or have heard someone else say some form of the following: “The job was great, but I couldn’t work for my boss anymore so I decided to look for something new.”

Show me a leader who uses fear to get the troops in line, and I’ll show you a toxic environment.

Unfortunately, far too many leaders use fear to get their employees to do their bidding. Maybe the leader constantly reminds employees about the company’s dire finances during COVID and suggests that it’s only a matter of time before someone needs to be let go. Or maybe the leader enjoys calling out an employee’s mistakes to the whole group—leading everyone to constantly worry about being embarrassed or belittled for not meeting the boss’s expectations.

Whatever the case, fear-based leadership is ineffective. There are leaders who might be tempted to use their ego and authority to torment their teams and remind them who’s boss, it’s impossible to get the best business outcomes when you take this approach.