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How to Build Rapport Quickly in Any Situation
At the end of the day, people like doing business with people they like. This is why it’s so important to build rapport as quickly as you can...
The Most Underutilized Negotiation Skill
The first time I ever handled a hostage negotiation, the whole thing was over in five minutes. I thought that negotiation was easy and that I was a...
What Is The Black Swan Group's Negotiation 9™ (N9™)?
The Black Swan Group’s Negotiation 9™ (N9™) are the nine skills that make it easy to achieve Tactical Empathy™ (TE™) —the best way to accomplish...
How to Prepare for a Virtual Job Interview
If we’ve learned one thing during COVID-19, it’s that it’s not that hard to maintain already-established relationships virtually. But what about...
How to Deal with Someone Who’s Using Black Swan Tactics on You
You enter a negotiation. What if there’s a Black Swan-trained ninja on the other side? In such a scenario, you’re most likely dealing with one of...
Negotiation Training: How To Make A Counter-Proposal?
This blog was originally published on 5/28/2018 and updated on 9/10/2020. When you’re responding to a counterproposal, you need to make sure you...
How to Practice Negotiation Skills by Yourself
How can you practice negotiation skills by yourself? Read on to learn how to build yourself into an elite negotiator using a technique great athletes...
How to Negotiate When the Decision Maker Isn't Present
Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all. But the decision maker...
How to Make the Most of a Good Faith Negotiation
In a good faith negotiation, hope is high and relationships are great! What’s wrong with that? Hope is not a strategy. Keep reading to learn how to...
How to Negotiate with Difficult People
I’m on the wrong side of customs in Australia, and my bags are still inside. I’m not interested in getting stranded or missing my connection, and I’m...
Negotiation Skills Training: The Key to Disarming The Attack
This blog was originally published on 7/23/2018 and updated on 9/3/2020. When you go into a negotiation that is likely to be combative, there are...
3 Steps to See If You've Left Anything on the Table During a Negotiation
This blog was originally published on 10/26/2015 and updated on 8/27/2020. “How do I know whether I’ve gotten everything I could have out of a deal?”...