Blog: The Negotiation Edge

The first time I ever handled a hostage negotiation, the whole thing was over in five minutes. I thought that negotiation was easy and that I was a natural.

The Black Swan Group’s Negotiation 9™ (N9™) are the nine skills that make it easy to achieve Tactical Empathy™ (TE™) —the best way to accomplish trust-based influence, which should be your primary goal every time you step to the table. 

If we’ve learned one thing during COVID-19, it’s that it’s not that hard to maintain already-established relationships virtually. But what about establishing brand-new relationships in virtual environments? In short, it’s a much bigger challenge.

You enter a negotiation. What if there’s a Black Swan-trained ninja on the other side?

In such a scenario, you’re most likely dealing with one of three tactics:

1. How am I supposed to do that?
2. A No-oriented question™ 
3. Some sort of Label™ (that’s giving you a bad feeling)

This blog was originally published on 5/28/2018 and updated on 9/10/2020.

When you’re responding to a counterproposal, you need to make sure you don’t get sucked into a game of sequential moves. When such a game is played between evenly matched players and you go second, you can only tie or lose. 

Are you interested in playing a more complicated game of tic-tac-toe?

In the following post, we’ll walk you through three things to keep in mind when you’re responding to a counterproposal:

How can you practice negotiation skills by yourself? 

Read on to learn how to build yourself into an elite negotiator using a technique great athletes use: visualization.

Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all.

But the decision maker isn’t always at the table when we are. Here are three tips that will make you much more effective when you find yourself in that scenario.

In a good faith negotiation, hope is high and relationships are great! 

What’s wrong with that? Hope is not a strategy.  

Keep reading to learn how to keep yourself from getting blindsided and losing when you find yourself in the throes of a good faith negotiation.

I’m on the wrong side of customs in Australia, and my bags are still inside. I’m not interested in getting stranded or missing my connection, and I’m also not keen on wearing the same clothes for five days and brushing my teeth with the hotel-provided toothbrush.

Here’s how I got out of this jam: I’m here to sign up for the Stupid American of the Year Award.

But first: How did I get into this predicament to begin with?

This blog was originally published on 7/23/2018 and updated on 9/3/2020.

When you go into a negotiation that is likely to be combative, there are strategies you can adopt to overcome those points of contention.

Most of these strategies involve ignoring your natural inclinations to right the wrongs, explain the why, and promise to make sure your counterpart won’t have to experience the irritation ever again.

Keep reading to learn five strategies you can use to disarm the attack.