Influencing with Tactical Empathy: A Glimpse into our Negotiation Seminars

By Brandon Voss | August 19, 2019

You’ve read the book. You keep tabs on our blog. Now, in an effort to sharpen your negotiation skills even further, you’re thinking about attending one of our live events. But maybe you don’t know what to expect—which is why you should continue reading. 

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How to Use the Key to Tactical Empathy

By Chris Voss | August 13, 2019

Everyone who grasps the importance of that’s right is making incredible breakthroughs in their negotiations. They are killing it. And you will, too. It’s the solid gold response that is 10x better than hearing yes could ever be.

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Communication at Work: Treating Employees like Humans

By Brandon Voss | July 01, 2019

Most people can relate to the proverbial “mean boss,” because unfortunately, we’ve all dealt with someone like this during our career. And it’s not exactly inspiring to work for someone who doesn’t value you or your time. 

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3 Ways To Uncover Black Swans That Will Boost Your Deals

By Brandon Voss | July 02, 2017

However you get into an interaction, whether you have had ample time to prepare or you have been thrown into the fires of Mount Doom, it is always good to have basic guidelines to abide by. Here are three we tend to lean on because of their influence on human nature reaction.

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Methods of Persuasion: How to Use FBI Empathy

By Chris Voss | June 12, 2017

Do try this method of persuasion at home.

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The #1 Reverse Psychology Skill For When You're Attacked in a Negotiation

By Chris Voss | April 21, 2017

What's the best way to handle being attacked in a negotiation?

Call it reverse psychology. Call it a Jedi Mind Trick. Call it Emotional Intelligence on steroids. We call it Tactical Empathy. And it’s the stealth weapon of effective negotiation.

It’s counter-intuitive. It takes guts. It takes grit. And it works.

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How to Find Fairness In A Negotiation

By Brandon Voss | April 03, 2017
The old saying – “the first step to solving a problem is being aware that the problem exists.” On that same token, the first step to finding fairness in a negotiation is understanding that the other side’s view of fairness doesn’t even remotely resemble yours, their view of what is fair will probably seem crazy and illogical to you. Read More >

Why Your Logic Isn't Important In Negotiation

By Brandon Voss | December 05, 2016
We all like to think that we have a certain amount of logic, some more than others, especially when it comes to making decisions that have a serious impact on our future – like in negotiation for example. Read More >

Methods of Persuasion: The Most Important Negotiation Phrase To Master

By Chris Voss | June 13, 2016

One of the most effective methods of persuasion is learning how to say "no". Master this skill to find more success and avoid killing your deals. 

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The Key to Negotiating Thanksgiving With Your Family

By Chris Voss | November 23, 2015

Eric Barker wrote in his blog “Barking Up The Wrong Tree” that gratitude is the tactical nuke of emotions. That when you bring yourself to feel it, gratitude does a remarkable job of wiping the negative emotions away.  That’s totally true and one of the key reasons top success performers like Tony Robbins teach people to focus on gratitude.

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