How Social and Emotional Intelligence Leads to Strong Negotiation Skills

By Milton “Troy” Smith | December 13, 2021

The best negotiators are all focused on the same thing: using Tactical Empathy™ to understand what is making their counterpart tick and influencing their decision-making.

To get there, it’s critical to sharpen your social and emotional intelligence skills.

After all, you always want to be in a position where you can tell your counterpart that you understand exactly what they’re thinking. Ideally, you should be able to vocalize their thoughts from their perspective so perfectly that they have no choice but to respond with the two magic words: that’s right.

Once you’ve reached that point, the deal closes itself. 

Read More >

Components of Emotional Intelligence in Negotiation

By Brandon Voss | November 01, 2021

The best negotiators and most effective leaders possess high levels of emotional intelligence, or a high emotional quotient (EQ), meaning the ability to manage your emotions and effectively communicate while empathizing with other people and seeing their perspectives.

Although your IQ is mostly fixed by age 16, you can improve your EQ through your 80s. 

Read More >
Have questions about training, speaking engagements, or coaching?
Contact Us