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4 Types of Negotiations You Will Likely Find Yourself In
Preparing to Negotiate

4 Types of Negotiations You Will Likely Find Yourself In

Anytime there is a want or need, you are in a negotiation. Normally, we attribute more importance to the negotiations that we perceive will result in...

How to Negotiate with Someone You Care About
Negotiation and Personal Relationships

How to Negotiate with Someone You Care About

Maybe a parent is negotiating with their kid about whether they can use the car this weekend. Maybe you’re in a 10-year business partnership and have...

How Negotiation Tactics Work Together Like a Symphony
Negotiation Tactics

How Negotiation Tactics Work Together Like a Symphony

At The Black Swan Group, we teach a number of tactics that people like you can use to get better outcomes in your personal and professional lives. In...

Which Are You? Boss, Manager, or Leader?
Leadership Skills

Which Are You? Boss, Manager, or Leader?

Just because you’re in a position of authority doesn’t mean you’re effective at your job. To truly get your direct reports to the next level, you...

3 Communication and Negotiation Skills You Should Master
Communication Techniques

3 Communication and Negotiation Skills You Should Master

Whether your goal is closing more deals, enhancing personal relationships, or simply having better conversations, improving your communication and...

Plan of Action to Improve Negotiation and Communication Skills
Communication Techniques

Plan of Action to Improve Negotiation and Communication Skills

In order to improve your negotiation and communication skills, you need to decide to make the change in the first place. Being called upon to make...

Crisis Negotiation: 4 Mistakes to Avoid
Crisis Negotiation

Crisis Negotiation: 4 Mistakes to Avoid

In an ideal world, negotiation would be easy, tensions wouldn’t exist, and we’d all get along at the table just fine. But reality paints a different...

How to Show That You're Ready for a Leadership Role
Leadership Skills

How to Show That You're Ready for a Leadership Role

In an ideal world, leadership roles would fall into your lap without any heavy lifting. But that rarely happens. If your goal in your career is to...

How to Win Negotiations Over Zoom
Crisis Negotiation

How to Win Negotiations Over Zoom

As more people are working from home, virtual conferences, meetings, and even negotiations have become a necessity. However, Zoom and other...

Passionate Leadership: 4 Must-Have Traits
Leadership Skills

Passionate Leadership: 4 Must-Have Traits

We’ve all worked for bosses who weren’t exactly inspiring. Whether an individual didn’t treat you with respect or berated you is beside the point....

Try This Body Language Technique in Your Next Negotiation
Preparing to Negotiate

Try This Body Language Technique in Your Next Negotiation

Nonverbal cues and body language play a crucial role in negotiations. For example, many of us nod our heads yes to show the other side we agree with...

My Advice for Real Estate Negotiators
Real Estate Negotiation

My Advice for Real Estate Negotiators

Real estate is tricky business whether you’re representing buyers or sellers. There’s so much on the line, and emotions often run wild. At a full...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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