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COVID-19 Pandemic: How to Deal with Everything Being Renegotiated
Crisis Negotiation

COVID-19 Pandemic: How to Deal with Everything Being Renegotiated

If you haven’t been in renegotiation yet, you will be before the COVID-19 pandemic is over. The Black Swan Method™ was born out of crisis...

How To Negotiate To Fix Your Deals During The Coronavirus Fall-out
Crisis Negotiation

How To Negotiate To Fix Your Deals During The Coronavirus Fall-out

I will be blunt: This is a total sh*t show. Here’s how to negotiate with your vendors, clients, counterparts, and colleagues so we all survive and...

How to Negotiate with Procurement
How to Negotiate

How to Negotiate with Procurement

Procurement is an entity that tends to strike fear into the hearts of most salespeople and many executives. Interestingly enough, that’s who the...

What’s Wrong (and What’s Right) with ‘Always Be Closing’
How to Negotiate

What’s Wrong (and What’s Right) with ‘Always Be Closing’

What’s wrong with “always be closing”? To start, it’s pushy. You can’t approach the situation with this mentality and develop a relationship. Always...

How to Use Body Language as a Negotiation Tactic
How to Negotiate

How to Use Body Language as a Negotiation Tactic

Negotiation isn’t always about the words you say and the way you say them. Nonverbal cues often play a crucial role in how things go when you’re...

Unwilling to Make Concessions in Negotiation?: Do This Instead
How to Negotiate

Unwilling to Make Concessions in Negotiation?: Do This Instead

You’ve got a logjam. The other side has dug in. Your boss may want you to make this deal or maybe there’s something else motivating you to work it...

Labels vs. Questions: Unlocking ‘The Floodgates of Truth Talk’
How to Negotiate

Labels vs. Questions: Unlocking ‘The Floodgates of Truth Talk’

Labels are the best information-gathering device out there. Bar none. This is so true that Brandon Voss of The Black Swan Group has even designated a...

What's the Deal with Anchoring in Negotiation?
Preparing to Negotiate

What's the Deal with Anchoring in Negotiation?

Anchoring, or establishing a reference point in a negotiation, is a technique that can help you get the best deals. But it doesn’t always work that...

Why Logrolling Negotiation Is Garbage (And What to Do About It)
Preparing to Negotiate

Why Logrolling Negotiation Is Garbage (And What to Do About It)

There are four reasons that logrolling negotiation—a negotiation strategy that’s solely based on making trade-offs—is garbage It’s a compromise. It’s...

What to Do If You Are Stuck in a Bad Faith Negotiation
How to Negotiate

What to Do If You Are Stuck in a Bad Faith Negotiation

The most dangerous negotiation is the one you don’t know you’re in.

What Does a
Preparing to Negotiate

What Does a "Collaborative Negotiation" Look Like?

How do you set a tone of collaboration that sticks—especially with someone that sees the negotiation as win-lose, and they want you to lose? It’s...

Harness the Power of Tactical Empathy®

Better listening. Better questions. Better outcomes.

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