How can you practice negotiation skills by yourself?
Read on to learn how to build yourself into an elite negotiator using a technique great athletes use: visualization.Read More >
Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all.
But the decision maker isn’t always at the table when we are. Here are three tips that will make you much more effective when you find yourself in that scenario.Read More >
In a good faith negotiation, hope is high and relationships are great!
What’s wrong with that? Hope is not a strategy.
Keep reading to learn how to keep yourself from getting blindsided and losing when you find yourself in the throes of a good faith negotiation.Read More >
I’m on the wrong side of customs in Australia, and my bags are still inside. I’m not interested in getting stranded or missing my connection, and I’m also not keen on wearing the same clothes for five days and brushing my teeth with the hotel-provided toothbrush.
Here’s how I got out of this jam: I’m here to sign up for the Stupid American of the Year Award.
But first: How did I get into this predicament to begin with?Read More >
We’ve all learned many things due to the COVID-19 pandemic. Over the past few months, we’ve even learned three new things about negotiation:
Keep reading to learn more about each of these ideas.Read More >
In the world of negotiation, the word yes doesn’t always mean the same thing.
At The Black Swan Group, we teach that there are three different types of yeses:
Here’s how to navigate each of them when you find yourself in the throes of a negotiation.Read More >
This blog was originally published on 10/26/2015 and updated on 8/27/2020.
“How do I know whether I’ve gotten everything I could have out of a deal?”
This is one of the most common questions people ask me. To be fair, it’s a great question—and one that nags all of us.
What if I told you that you can make sure you haven’t left anything on the table by following a simple three-step process that requires very little energy on your end?Read More >
This blog was originally published on 6/12/2017 and updated on 7/30/2020.
When you use empathy in the business world the way we learned to use it as FBI hostage negotiators, you get revenue.
Is revenue boring?
In the book Never Split the Difference: Negotiating as If Your Life Depended on It™, we call this kind of empathy Tactical Empathy™. Very simply, Tactical Empathy is the process of knowingly and intentionally influencing your counterpart’s emotions to make deals. It’s how you give your family a better life.Read More >
As more people are working from home, virtual conferences, meetings, and even negotiations have become a necessity. However, Zoom and other videoconferencing platforms can feel unnatural or even uncomfortable. You’re faced with something that is neither a phone call nor an in-person meeting.
Here are the three keys to winning a negotiation in a Zoom environment:Read More >