Brandon Voss

Brandon Voss is the Director of Operations and an Instructor/Consultant with The Black Swan Group. Brandon has been instrumental in adapting the FBI’s hostage negotiation techniques to the business world. In addition to training clients, Brandon has guest lectured at USC Marshall School of Business and Georgetown McDonough School of Business.
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Recent Posts

How to Negotiate Your Way into a Job: 4 Tips to Nail Your Next Interview

By Brandon Voss | September 24, 2018

Job hopping can be a slog, but it’s also one of the most effective ways to move up and earn more. The average person will change jobs around 12 times in a 30-year span, or once every 2.5 years. And the pressure to keep moving is real—a study done in 2014 showed that those who stuck out a job beyond two years ended up earning a whopping 50 percent less over the course of their lifetime than their job-hopping counterparts.

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4 Ways To Improve Your Team's Communication

By Brandon Voss | August 27, 2018

There’s a difference between negotiating at the same time and negotiating as a team. If you’re laser-focused on getting your turn to speak and nailing your part in a negotiation, you’re leaving money on the table. In fact, if you’re consumed with your next move, you’re  setting yourself to fall short. Below, we’ve laid out four tips for improving your team’s communication and effectiveness in a negotiation.

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Use It Or Lose It: 4 Ways to Practice Your Negotiation Skills

By Brandon Voss | August 20, 2018

If you’ve ever taken a negotiation course or read a book on negotiation, you’ve likely learned some techniques for effective communication. But unfortunately, negotiation is not like riding a bike. Much like a foreign language, unless you regularly practice the techniques, those valuable skills you learned will begin to decline over time.

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Why Bargaining Isn't Getting You What You Want

By Brandon Voss | August 13, 2018

Whether you are working out a high-stakes business deal, negotiating with a vendor, or simply discussing with coworkers what to order for lunch, bargaining isn’t likely to get you what you want. Here’s why seasoned negotiators don’t bargain—and why you shouldn’t either if you want to get ahead.

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The Key to Disarming The Attack

By Brandon Voss | July 23, 2018

When you go into a negotiation that has a high probability of being combative, these are the strategies for overcoming those points of contention. In fact, most of the approach stems from ignoring your natural inclinations to right the wrongs, explain the why, and promise to make sure the other side won’t have to experience the irritation ever again.

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The Dos and Don'ts of Negotiating with Vendors

By Brandon Voss | July 09, 2018

Okay, so you’ve reached out to a vendor, communicated what you’re looking for, and requested a service-level agreement (SLA), timeline, and price quote. In an ideal world, the proposal you receive would match your desired budget, goals, and expectations. But that’s often not the case.

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3 Ways to Negotiate Like a Black Swan

By Brandon Voss | June 25, 2018

One definition of negotiation that can be found in a dictionary is "a focused comparison of ideas/results," which to me is a sophisticated way of saying an argument over issues.

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How To Make A Counter-Proposal?

By Brandon Voss | May 28, 2018



When responding to any counter-proposal, you need to make sure you don’t let yourself get sucked into the sequential move game. In a sequential move game with “evenly” matched players, as a second mover, you can only tie or lose. Are you interested in a more complicated game of tick tack toe?

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How Your Perception Is Hurting Your Deals

By Brandon Voss | March 26, 2018

Before you go into any negotiation you probably address some form of the below:

  • Time spent planning
  • Purpose of interaction
  • How do we move the negotiations forward?


Now ask yourself, how much of that is self-centered?

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4 Things to Expect in A Negotiation

By Brandon Voss | February 26, 2018

If you knew what the people on the opposite side of the table thought you’d surely get everything you wanted. Unfortunately, you don’t have a crystal ball or a time machine and haven’t fully developed your psychic abilities just yet. Hence the reason for a communication process and varying amounts of preparation based on circumstance and of course time.

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