4 Hostage Negotiation Steps for “Hacking” Confrontation

Negotiation impasses and negotiation confrontations are very similar. In both instances, you need to create “space” to expand the negotiation to see if there is more room for both sides to maneuver. This is often called turning a “U-turn” into an “S-curve”. After hitting a roadblock, you move back a little and see if there is a way around it. Smile, keep calm and negotiate on.


At The Table

In every negotiation there is information that can only be obtained at the negotiation table, these bits of information will often change everything (Black Swans). This is why The Black Swan Group has changed the format for preparing and engaging in a negotiation. No matter how much information and research you and/or your team has done prior to the interaction there are things needed to find the...


Sun Tzu Would Agree With Hillary

Last week, during a speech at Georgetown University, Secretary Hillary Clinton advocated, “…showing respect, even for one’s enemies. Trying to understand and, insofar as psychologically possible, empathize with their perspective and point of view…” As expected a significant number of pundits, professional and otherwise, pounced on her. The statement was dubbed, inane, naïve, and even a sign she...