4 Hostage Negotiation Skills to Help You Renegotiate Your Cable Bill

I received this from Ryan, one of the MBA students in the negotiation course we teach at Georgetown University’s McDonough School of Business (MSB). Ryan is a young “high potential”, like most all of the people who are at MSB in the MBA program. Sharp, hard-working, smart. A young rising star executive. He applied some of the hostage negotiation skills we teach in the class to a typical life...


Assertives Beware!

Last month I wrote an article giving some insight into the three negotiator types by using 3 head football coaches in the NFL as comparison: Pete Carroll (Seattle Seahawks) – Accommodator, Bill Belichick (New England Patriots) – Analyst, and Jim Harbaugh (San Fransisco 49ers) – Assertive. Since then reports from NFL analyst Deion Sanders and Fox Sports Jay Glazer have surfaced indicating Jim...


Five Negotiation Tips For Crisis Negotiators

1. Stick to your training