How to Separate Needs vs. Wants in a Negotiation

By Milton “Troy” Smith | April 12, 2021

In every negotiation, each side has things they need to have and things they want to have. 

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Close the Deal: How to Get an Answer After Being Ghosted

By Derek Gaunt | April 05, 2021

It is a common problem. You’ve locked down a tentative agreement with a counterpart, and the action is supposed to take place by May 1. But it is now June 15, and nothing has happened. They’re not calling you back or responding to your emails, but you still want to close the deal. What do you do?

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How to Make the Seemingly Impossible Real: Two Must-Read Books for Negotiators

By Chris Voss | March 29, 2021

What makes a good negotiator? Constant practice and a dedication to learning. And what’s one way you can continue learning? Read. Here are two must-read books for negotiators.

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Don't Sell Yourself Short! 5 Ways for Women to Get Equal Pay

By Sandy Hein | March 22, 2021

When you’re hired as a police officer in the public sector, you get paid the same whether you are a man or a woman. Compensation is largely based on experience.

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Infographic: How to Negotiate Through the Sales Process

By Brandon Voss | March 18, 2021

A lot of salespeople go into meetings with potential buyers and spend their time trying to educate them about their products.

But that’s awareness stage stuff. It’s really the job of marketing, and not what your counterpart who’s already agreed to sit down at the table needs to hear. 

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How to Demolish Your 2021 Sales Goals

By Sandy Hein | March 15, 2021

Every top-performing sales team is focused on the same thing: getting consistently better results over time. 

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Why Negotiation Training is the Best Investment for 2021

By Derek Gaunt | March 08, 2021

These days, people aren’t going to conferences and in-person events anymore, and it appears as though that will remain the case for the foreseeable future. 

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4 Ways to Get Everything You Want in a Contract Negotiation

By Brandon Voss | March 01, 2021

Every negotiator wants the same thing: getting exactly what we want every time we sit down at the table.

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Negotiation Training: The 7 Deadly Sins of Negotiation

By Chris Voss | February 22, 2021

What are The Black Swan Group’s 7 Deadly Sins of Negotiation™ and how can you ensure you don’t fall victim to them? Here’s what you need to know.

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The Most Underutilized Negotiation Skill

By Milton “Troy” Smith | February 15, 2021

The first time I ever handled a hostage negotiation, the whole thing was over in five minutes. I thought that negotiation was easy and that I was a natural.

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