Why the Best Question Is the One You Never Ask

By Brandon Voss | May 03, 2021

Questions are universally known as necessary mechanisms to gather information from another party. 

Although this still rings true to a certain extent, it is not as if you can ask any old question and get the results you’re looking for. You have to ask the right questions, and you have to ask them in the right order.

Read More >

Infographic: The Black Swan Group's Negotiation 9™️️️ (N9™️️️)

By Sandy Hein | April 27, 2021

Negotiation is a science as well as an art. When you have all the right ingredients, magic can happen. The Black Swan Group’s negotiation concepts all boil down to nine crucial skills, the Negotiation 9™ (N9™).

Read More >

5 Real Estate Negotiation Tips That Will Set You Apart

By Derek Gaunt | April 26, 2021

Many real estate agents use best practices to guide their careers. But when everyone follows the same best practices, they start to become common practices. To outsiders, all agents suddenly look alike.

The good news is that it is possible to set yourself apart from the competition by switching up the way you do business. With that in mind, here are five real estate negotiation tips that can help you stand out from the pack and get to the next level.

Read More >

How to Separate Needs vs. Wants in a Negotiation

By Milton “Troy” Smith | April 12, 2021

In every negotiation, each side has things they need to have and things they want to have. 

Read More >

Close the Deal: How to Get an Answer After Being Ghosted

By Derek Gaunt | April 05, 2021

It is a common problem. You’ve locked down a tentative agreement with a counterpart, and the action is supposed to take place by May 1. But it is now June 15, and nothing has happened. They’re not calling you back or responding to your emails, but you still want to close the deal. What do you do?

Read More >

How to Make the Seemingly Impossible Real: Two Must-Read Books for Negotiators

By Chris Voss | March 29, 2021

What makes a good negotiator? Constant practice and a dedication to learning. And what’s one way you can continue learning? Read. Here are two must-read books for negotiators.

Read More >

Don't Sell Yourself Short! 5 Ways for Women to Get Equal Pay

By Sandy Hein | March 22, 2021

When you’re hired as a police officer in the public sector, you get paid the same whether you are a man or a woman. Compensation is largely based on experience.

Read More >

Infographic: How to Negotiate Through the Sales Process

By Brandon Voss | March 18, 2021

A lot of salespeople go into meetings with potential buyers and spend their time trying to educate them about their products.

But that’s awareness stage stuff. It’s really the job of marketing, and not what your counterpart who’s already agreed to sit down at the table needs to hear. 

Read More >

How to Demolish Your 2021 Sales Goals

By Sandy Hein | March 15, 2021

Every top-performing sales team is focused on the same thing: getting consistently better results over time. 

Read More >

Why Negotiation Training is the Best Investment for 2021

By Derek Gaunt | March 08, 2021

These days, people aren’t going to conferences and in-person events anymore, and it appears as though that will remain the case for the foreseeable future. 

Read More >
Have questions about training, speaking engagements, or coaching?
Contact Us