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4 Ways to Neutralize Manipulative Negotiation Tactics in Any Relationship
The Black Swan Group teaches the power of Tactical Empathy™. Although we encourage clients to defer and subordinate themselves to their counterparts,...
Negotiation Skills Training: The Art of the Curiosity Mindset™
When you’re in a negotiation, there are two layers to the conversation: a presenting dynamic or emotion and a latent dynamic or emotion. Most...
How To Use Silence To Your Advantage
One of my business school students recently sent me an email that said: “One thing you’ve emphasized in class is using a skill and then shutting up....
Using the C.A.V.I.AA.R™ Method to Prep for Negotiations
Any time you are about to sit down at the table when the stakes are highest, you’re under a lot of pressure. To get the outcomes you’re aiming for,...
5 Negotiation Skills to Use in Every Personal Relationship
The skills we teach at The Black Swan Group are designed to help people like you achieve better business outcomes. But our clients can also use our...
4 Tips for Negotiating Closing Costs
When representing a buyer in a real estate transaction, many real estate agents are so focused on developing an offer based on market data alone that...
7 Negotiation Tips for Closing Deals with New Vendors
Every high-performing salesperson is focused on the same thing: closing deals with new vendors as often as possible. For the most part, winning...
How to Use Negotiation Skills to Earn a Free Suitcase
Recently, I helped one of my colleagues “earn” a free suitcase by using Black Swan skills. She was staying at a hotel in Detroit for a work...
Using Calibrated Questions™️ to Win More Deals
When The Black Swan Group™ first started, we taught clients to use Calibrated Questions™ to gather information. Through trial and error, we figured...
3 Benefits of Dynamic Silence™️ in 2023
“Speech is silver, silence is golden” is an old proverb thought to originate in Arabic culture.
What Is the Black Swan Accusation Audit™?
When you’re in the middle of a negotiation and the other side’s head is filled with negative thoughts and ideas, there’s a black hole vortex in their...
What Are the Laws of Negotiation Gravity™?
The Black Swan Group’s Laws of Negotiation Gravity™ are negotiation laws we’ve proven true through trial and error and neuroscience.