The Best “1-2 Punch” In Negotiations
Even I had forgotten how effective this is. The “late-night FM DJ” voice combined with “How am I supposed to accept that?” I was just getting in some...
Using The Power of Silence To Get More
Falling silent, also known as the effective pause, is a powerful tool to use during interpersonal communication. It is a skill in which you...
2 Key Ways To Make Your Counterpart The Problem Solver
We all know at this point, as quoted in Never Split the Difference, the key to negotiation is giving the other side the illusion of control. Turning...
Protect Your Profit like Marcus Lemonis
Marcus Lemonis would have been a great hostage negotiator. “I understand you guys have rights and remedies under the agreement to pursue whatever it...