Negotiation Training
The 5 Critical Moments in a Negotiator’s Journey to Excellence
Do you want to make the transition to being an excellent negotiator? No matter where you are on the journey, here are 5 critical steps that you'll...
Negotiation Tactics
The Alternative to "Tell Me More"
My last article in The Edge called “The Problem with Tell Me More” left a few people asking “What do you say instead?”. This article is meant to give...
Crisis Negotiation
Negotiating When They Are Not Talking
Sam Felder (not his real name) had barricaded himself in his home. Suffering from hellacious migraines and post-traumatic stress, he told his wife he...