Communication Techniques
The Sexiest Thing About Listening
It’s how you get what you want. In hostage negotiation we always had a saying “What’s it going to take to get the hostage taker to come out? He’ll...
Negotiation Tactics
Negotiating with Empathy: Not a State of Mind, It is an Action
Empathy is commonly defined as being very close to sympathy in many cases. Merriam-Webster defines empathy as the feeling that you understand and...
Salary Negotiation
How to Crush Your Salary Negotiation
“How can I be guaranteed to be involved in projects critical to the company’s future?” Ask this in every job and salary negotiation. Every time....
How to Negotiate
Getting You From Rapport To Influence
We have written about the importance of active listening to demonstrate empathy in order to establish a bond or rapport with the other side of a...