Blog: The Negotiation Edge

What is a Black Swan?

A Black Swan is something rare that has great impact. The impact of the highly improbable. Often this “thing” is small or subtle, or at least initially appeared so.

Quick Tips

Negotiation Do’s:

Value vs. Price

5 Things to consider when identifying value

It Is Not A Game

In 2005, I was fortunate enough to be invited to the FBI’s National Crisis Negotiations Course (NCNC) at Quantico. When the course is offered, the Bureau extends such invitations to local negotiators to share real-world experiences and to act as mentors to field agents embarking on their careers as negotiators.

Negotiating a Seat on a Plane When There Isn’t One

In this edition of The Edge I wanted to share this negotiation. It is a great use of the “invisible” skills.